AJet Boarding Pass and Check-in: A Traveller's Guide

According to the airline's published information, AJet online check-in opens several hours before departure and closes before take-off. Give yourself plenty of margin: assume the window shuts well ahead of the flight, and double-check the exact time on your booking and confirmation email.

At the airport, counters close before boarding. One rule is worth remembering: checked baggage drop-off closes before the boarding gate does. A passenger who has already checked in online but arrives too late at the baggage counter may be refused carriage of their suitcase, or even denied boarding altogether. AJet's general conditions of carriage refer to this as the minimum check-in time, the time needed to complete formalities and obtain a boarding pass.

AJet flies to Istanbul from many European cities, including Paris. On an international flight, border and security checks add to the time needed, so arriving well in advance remains the safest approach.

AJet check-in is done through the Online Check-in section of the airline's website or through the AJet mobile app, which the airline promotes on its site. You'll need your booking reference (PNR) and the surname exactly as entered at purchase, or the login details of the account the ticket was booked under.

The AJet website has a country and language selector at the top of the page, including a Global - English version. If you're looking for check-in in another language, switch this selector: wording varies, but the steps stay the same (finding the booking, checking passenger details, seat selection, issuing the boarding pass).

Seat selection is among the services listed by the airline, alongside extra baggage or meal choice. If no seat is selected, one is assigned automatically at check-in, with no guarantee that passengers on the same booking will sit together.

For tickets bought through an online travel agency or tour operator, the agency's reference number sometimes differs from the airline's own code. In that case, it's the AJet booking code that needs to be used.

Once check-in is complete, AJet issues an electronic boarding pass, viewable in the app and included with your travel documents. It carries the barcode scanned at security and at the gate, the seat number, the expected boarding gate, and the latest time to be at the gate.

A few things worth knowing:

• Some airports still require a paper boarding pass, or a printout from the counter; check with your departure airport before relying solely on the electronic version.
• AJet's general conditions of carriage define the electronic ticket as including the itinerary, the electronic coupons and, where applicable, the boarding pass.
• On a connecting journey, only the first boarding pass may be issued online, with the second one handed out at the stopover.

The name on the boarding pass must match the one on the passport or ID card used for travel. A swapped first name and surname should be corrected with the airline before departure, not at the gate.

Even with online check-in done, an AJet passenger still needs to go through the airport for two reasons: dropping off checked baggage, and having travel documents checked on international routes. For a flight to or from Turkey, this means presenting a valid passport and, depending on nationality, a visa or entry authorisation.

AJet's general conditions clearly distinguish checked baggage, carried in the hold under the carrier's responsibility, from cabin baggage, kept with the passenger, free of charge and under their own responsibility. The checked baggage allowance depends on the fare purchased; an extra fee can be added separately through the airline's excess baggage section.

Sports equipment and bulky items have their own dedicated section with AJet: they need to be declared to the airline and aren't added automatically during check-in.

An error message when searching for a booking doesn't always mean there's a problem with the ticket. The most common situations are:

• The window isn't open yet or it has already closed: in the second case, check-in has to be done at the counter, and airport check-in fees may apply depending on the fare and the airport.
• Booking not found: using the agency's reference instead of the AJet one, a surname spelled differently, or a ticket not yet issued after payment.
• Codeshare flight: when the flight is operated by another carrier, check-in takes place with the operating airline, whose contractual conditions may differ from AJet's, as its general conditions point out.
• Incomplete travel documents in the booking: missing passport number or expiry date for a destination that requires it.

If the problem persists, AJet customer service and the airport counter remain the best contacts to sort out the booking before the flight closes. Online check-in can also be handled by iBoardingPass, which carries it out as soon as it opens with the airline and sends the boarding pass by email.