Air Côte d_Ivoire Online Check-in: Boarding Pass, Times and Rules

Air Côte d_Ivoire online check-in opens 24 hours before departure and closes several hours before departure according to the airline's FAQ. At airport counters, closing happens later but remains strict: 1 hour before departure.

Plan to arrive at the terminal well ahead of time, even more so for a long-haul flight: a passenger who arrives after the flight has closed is generally denied boarding, even with a boarding pass already issued. Some stopovers apply their own local procedures, notably Ouagadougou, where the airline flags a mandatory procedure: check the specific instructions for your departure airport before you travel.

Air Côte d_Ivoire offers two channels: the Check-in section of the aircotedivoire.com website and the airline's mobile app. In both cases, identification is done using the surname and either the booking reference or the ticket number.

What online check-in allows, according to the airline: choosing a seat, receiving the boarding pass by email and saving time on airport formalities.

Certain situations are generally handled at the counter rather than through the online channel: unaccompanied minors under the Little Stars service, passengers with reduced mobility, animals in the cabin or in the hold, pregnant travellers who have declared their condition, groups, and tickets issued under codeshare with another carrier, for example flights to the United States operated with Ethiopian Airlines. If you have any doubt about your booking, contacting the airline before departure avoids unpleasant surprises.

Once check-in is completed, Air Côte d_Ivoire sends the boarding pass by email. It can be displayed on a phone or printed, and shows the passenger's name, flight number, gate, boarding time and seat.

If the email does not arrive, check your spam folder first, then repeat the process through Manage My Booking using the same references. Go to an Air Côte d_Ivoire counter if you are unsure about the format accepted at your departure airport.

The boarding pass does not replace travel documents. At the checkpoint, a passport or ID card depending on the destination, a visa when required, and any supporting documents requested by the arrival country remain essential, and the ticket is non-transferable: the airline states it cannot be passed on to another person.

Checking in online does not remove the need to visit a counter once a bag is being checked into the hold. Look for the baggage drop line or the Air Côte d_Ivoire counter at your terminal, before the flight's closing time.

In the cabin, one bag and one personal item are allowed, within the following dimensions: 55 cm in length, 45 cm in depth, 25 cm in width maximum (baggage), and 40 cm in length, 30 cm in depth, 15 cm in width for the accessory cm. The total weight allowance depends on the network and class: 12 kg.

In the hold, the free allowance also varies depending on the network and cabin: 23 kg.

Size checks may be carried out before boarding, and a cabin bag that does not comply will need to be checked into the hold, possibly with a fee. Valuables, important documents and electronic devices should stay with you in the cabin. Liquids in the cabin are strictly regulated: containers of 100 ml maximum, gathered in a single closed transparent plastic bag of 1 litre or less, with maximum dimensions of 20 x 20 cm, baby food and medicines being exempt from this restriction.

• The reference is not recognised: use the ticket number shown on your confirmation, or check that the name entered matches your passport exactly.
• Online check-in is refused: this is often due to a codeshare flight, a ticket not yet issued, a passenger requiring assistance, or a stopover where formalities must be completed at the counter.
• No seat assigned: a seat may be given at the airport if the boarding pass does not yet show one.
• Delayed or cancelled flight, or missed connection: contact the Air Côte d_Ivoire counter or central reservations, whose number is on the airline's official website, rather than waiting at the gate.
• Missing or damaged baggage: contact the relevant service before leaving the arrivals area, as a claim can then be filed with the airline's customer service.

Other airlines on the continent apply different deadlines and allowances, worth comparing if your trip combines several carriers: see for example the Air Austral check-in page or Air Botswana check-in rules. iBoardingPass carries out online check-in on the traveller's behalf as soon as the airline's check-in opens and sends the boarding pass by email.